Table Of Contents

TRREB Directory

For general inquiries, call the Main Switchboard at 416-443-8100.

View department contact information.

Member Voting Rights

TRREB’s By-Law was ratified at the TRREB spring Annual Meeting held on June 3, 2021. The online copy of the By-Law is for reference only. The official copy is maintained at the TRREB offices. Future amendments to this By-Law will be posted on the TRREB Home Page.

TRREB’s By-Law
The term “Member” can be found in SECTION 2 – Definitions and Interpretations under ARTICLE 1, INTERPRETATION AND CORPORATE MATTERS.

Information on Member Voting Rights can be found in SECTION 1 - Voting Rights under ARTICLE 5, VOTING AND MEETINGS OF MEMBERS.

View TRREB’s By-Law.

Member SERVICES

The Membership department responds to dues and fees inquiries and can be reached at 416-443-8148.

View dues and fees.

The Help Desk responds to Member requests for Stratus, Matrix and other related technology assistance and can be reached at 416-443-8111.

TRREB’s REALTOR® STORE offers a range of real estate related products. You can shop online or while the COVID-19 pandemic continues, take advantage of curbside pickup at TRREB’s head office location.

View e-Commerce.

View Curbside Pickup information.

The TRREB e-Commerce site provides online course registration, as well as online REALTOR® STORE and invoice payments.

View e-Commerce.

The Manage My Profile interface allow Members to configure and update more personal profile details, such as their single email address, phone numbers, and social media links. Here, Members can also enter public open houses, which can subsequently be perused by clients on TRREB’s public website (TRREB.ca) as well as on REALTOR.ca.

View Manage My Profile.

The Members Plus Products & Services Directory contains contact information and links to a wide variety of companies offering real estate related products and services.

View Members Plus.

Technology SERVICES

You have selected either Matrix or Stratus as your preferred way to access TRREB's MLS® System. These systems provide the greatest exposure of listed properties to the largest trading area in Canada.

View the Matrix Hub.

Stratus Collaborate allows your clients to search for listings on any device, receive real time notifications of new listings, and share their comments with you.

View Collaborate.

TRREB’s Online Data Agreement System allows Brokers of Record, their Salespeople and third parties to more efficiently complete and control DLA Agreements, IDX Agreements and VOW Agreements online, instead of on paper.

View TRREB Online Agreements.

TRREB’s Internet Data Exchange (IDX) allows Brokerages, through reciprocal agreements, to advertise their active listings on each other’s websites, thus heightening exposure.

View Manage My IDX.

View TRREB Online Agreements.

TRREB also offers VOW (Virtual Office Website) data to Members on request in RETS (Real Estate Transaction Standard) format. VOW RETS allows all Brokerages that have signed the TRREB VOW RETS Datafeed Agreement access to the available listings data via a RETS client.

View Agreement.

With the WEBForms®/Authentisign® platform, Stratus Users can experience a single access point for electronic forms (CREA WEBForms®) and electronic signatures (Authentisign®). They will also benefit from the ability to upload listing drafts from MLS® Data Information Forms, one-click form auto-population directly from Stratus listings, and unlimited document storage.

View WEBForms®/Authentisign®.

TRREB’s Buyer Registry Service® (BRS®) allows Members to electronically register Buyer Representation Agreements, helping to reduce commission disputes.

View BRS®.

The MLS® Home Price Index (MLS® HPI) is a system that measures home prices and home price growth. It is calculated using a sophisticated statistical model that takes into account a home’s quantitative (e.g., the number of rooms it has) and qualitative (e.g., whether it has a finished basement) features.

View MLS® HPI.

With the TRREB Market Stats dashboards, Members can use TRREB stats in many exciting new ways, with the capability to create custom charts and tables using historic TRREB data. Members can access quarterly rental and community level statistics and download the results in PDF, PNG and Excel formats.

View dashboards.

Through RealNet, Members have access to current information on new housing developments (both low- and high-rise) and commercial properties in the Greater Golden Horseshoe.

View RealNet.

The RealTrack ICIcomps database can be used to search for information on Commercial sales transactions for properties located throughout Ontario. It contains information on over 115,000 property transfers dating back to 1996.

View RealTrack.

The Public Records link in Stratus provides access to assessment (MPAC propertyline™), land registry (GeoWarehouse®), demographic and other information on a subject property, including comparable property searches. You can access Public Records information right from individual listings in Stratus – no need to retype property information. Public Records-related applications work on all devices.

View Public Records.

Interboarding allows TRREB Members to list properties on another participating Board’s MLS® System for a fee.

View Interboarding.

Professional Development

The COVID-19 pandemic has impacted our ability to offer in-person and Office Outreach professional development classes. Please visit our expanded Webinar roster below.

TRREB’s Professional Development Roster includes seminars, workshops, hands-on technology, outreach, webinars, and professional designations and certifications.

Professional Development registration is available via e-Commerce.

View e-Commerce.

The Office Outreach programs include the convenience of having a subject matter expert deliver professional development in your own office (or other facility).

View Office Outreach.

The Prof. Dev. tab located at the very top of the TRREB Home Page takes you to a handy month-at-a-glance Professional Development Calendar of TRREB courses.

View Calendar.

Many Webinars, including Stratus, Matrix, Statistics, Commercial, WEBForms®, MLS® Rules, e-signatures, Best Practices, Public Records, CMA, Evernote, and Taking Listing Photos are offered on an ongoing basis.

View Webinars.

The Video Centre, accessed from the home page, contains a library of training and market videos available 24/7.

View Video Centre.

Manuals are available in class at the hands-on courses (register at TRREB e-Commerce) or you may access them here.

View Stratus Manual PDFs.

View Matrix Manual PDFs.

TRREB Orientation Program

Contact professionaldevelopment@trreb.ca for information.

Data Integrity Service

Members may make verifiable complaints regarding MLS® Listings by email to dis@trreb.ca or to a fax hotline at 416-386-0281.

Arbitration

An Arbitration Roster is appointed on an annual basis to process claims involving disputes between Brokerage Members related to the division, distribution, or disposition of commission paid or to be paid in connection to any listing on TRREB’s MLS® System.

View Arbitration FAQ.

Professional Standards

All registrants in the province of Ontario must comply with the Real Estate Council of Ontario’s (RECO) Code of Ethics.

View RECO Code of Ethics.

Professional Standards works to ensure that Members maintain a high level of professionalism and adhere to ethical obligations.

View Professional Standards FAQ.

Member Policies

All registrants in the Province of Ontario must comply with the following:

View a Full List of TRREB’s Member Policies.

A handy Compliance at a Glance sheet directs you to PIPEDA, FINTRAC, CASL, the Do Not Call List, municipal sign by-laws information, association rules and policies, and the RECO Code of Ethics.

View Compliance at a Glance.

Best Practices

Real estate professionals operate in a highly regulated industry and must follow many rules and policies. Salespeople and Brokers often have questions about how to stay compliant. TRREB, in cooperation with RECO, has developed a Best Practices Q&A for the most commonly held compliance questions.

View Best Practices.

Trademark Usage

The Canadian Real Estate Association (CREA) owns a number of trademarks. Some of these marks, including REALTOR®, Multiple Listing Service® and MLS®, are exclusively licensed to members of CREA to use in the course of their real estate business. To obtain a copy of CREA’s Trademark Manual, visit REALTOR Link®.

View REALTOR Link®.

Member Communications

TRREB communicates with Members using several vehicles, primarily through email and Stratus headlines. However, Members have the ability to unsubscribe from receiving "non-critical" email (and resubscribe).

Across The Board, a monthly newsletter to keep Members up to date on news, tools, services, and events.

View Across The Board archives.

The Annual Report, a review of Board activities throughout the year.

View Annual Report.

Members can stay up to date on real estate media coverage, TRREB news releases and TRREB President’s messages.

View Media Clippings.

View President’s Message.

View News Releases.

View the Media Centre FAQ.

The Spotlight On Over 100 TRREB Services campaign teaches you where to find and how to use over 100 TRREB services. The index page groups all of these services together in a user-friendly format.

View Spotlight On Over 100 TRREB Services.

The Strategic Plan guides you through TRREB’s high-level strategic direction, providing a sense of our current operating context as well as our priorities for the year ahead and further into the future.

View Strategic Plan.

The Video Centre, accessed from the home page, contains a library of training and market videos available 24/7.

View Video Centre.

The You Should Know chart which contains key, up-to-date information including dues payment deadlines, future events, compliance reminders, and new tools and services.

View You Should Know chart.

Media/Public Affairs

Through the use of many communication vehicles, TRREB conveys to consumers that TRREB Members use their skills, experience, and knowledge to help their clients through one of the largest financial decisions they will ever make. TRREB utilizes its advertising campaigns, social media channels, news releases, newspaper and magazine columns, corporate brochures, and special events to share its key messages.

Visit TRREB.ca for more information.

TREBB’s Public Website – TRREB.ca

TRREB’s public website is where both Members and the public can find essential real estate information including market reports, housing charts, video presentations, and advertisements of MLS® properties through REALTOR.ca

View TRREB.ca.

View REALTOR.ca.

Social Media Websites

View TRREB’s social media presence.

Government Relations

TRREB closely monitors residential and commercial real estate issues that affect Member REALTORS® and the public they serve. TRREB also maintains communication with government officials, providing input into important decisions that have consequences for homeowners, renters and investors. Current initiatives focus on affordable home ownership and housing, housing supply and demand, consumer protection, taxes, and economic recovery.

View current priority issues.

Market Reports & Other Information

TRREB offers a wide variety of reports on the GTA marketplace including:

Market Watch, a statistical report of monthly residential sales.

View Market Watch.

TRREB’s annual Market Year in Review & Outlook Report.

View Report.

Commercial Realty Watch, a commercial leasing and sale statistics report.

View Commercial Realty Watch.

Visit TRREB’s main office to access the Historical Solds Comparison Books.

Access to home price trends and home price growth in residential markets within territories of participating real estate boards in Canada is available on CREA’s website.

View CREA.ca.

Condo Corner

The Condo Corner allows Members to access market reports, online status certificate ordering, maps, articles and videos, a condo news feed, as well as the ability to contribute to the online condo registry.

View Condo Corner.

Commercial

TRREB’s Commercial Services offer commercial reports, ESC Corporate Services, Altus Insite Pay Per Use Access, calculators, commercial forms, research maps, the Rough/Advanced Guide to Construction Costs, the Commercial Broadcast Email Service, and more.

View Commercial Services.

Members can access the following online resources while at the TRREB main office:

• Urbanation (Marsh Report)

For a look at TRREB’s commercial listings, log in to TRREB.ca and Search GTA Listings.

View commercial listings.

Calculating Realty Taxes

Placing a listing on Stratus requires the taxes field to be filled in. This field, left blank, is a violation of the TRREB DIS (Data Integrity Service). To learn how to calculate realty taxes, watch the Video Centre’s brief Calculating Realty Taxes training video under Compliance.

View video.

Land Transfer Tax (LTT) Information & Calculators

A Provincial Land Transfer Tax applies to all properties in Ontario, including Toronto. A separate Toronto Land Transfer Tax applies to Toronto properties only.

View LTT information.

View LTT calculators.

Land Transfer Tax Rebate Programs (Provincial & Toronto)

First-time buyers of new and resale homes may be eligible to receive rebates of the provincial and Toronto Land Transfer Taxes.

View LTT information.

Government Programs for Home Buyers

Have your clients ever asked you questions on government programs that are available to assist them in purchasing a home? View a full list of Government Programs for Home Buyers.

First-Time Home Buyers’ Tax Credit
The First-Time Home Buyers’ Tax Credit provides a 15% credit on a maximum of $5,000 of home purchase costs (e.g., legal fees, land transfer taxes, etc.), meaning a maximum tax relief of $750.

View fact sheet.

Marijuana Grow Houses – Municipal Inspections
A grow house is a home that has been leased or bought by persons in the drug trade and used as an indoor nursery or hydroponics operation to grow marijuana plants. These operations often involve significant alteration to the dwelling structure and electrical system, which can compromise structural integrity and pose safety and fire hazards.

View fact sheet.

View CREA Grow House Information.

RRSP Home Buyers’ Plan
The Home Buyers’ Plan (HBP) is a program in which, generally, one may withdraw up to $35,000 from their registered retirement savings plan (RRSP) to buy or build a qualifying home.

View fact sheet.

HST New Housing Rebate
You may be eligible to claim a rebate for a part of the HST you pay on the purchase price of a newly constructed home or the cost of building or substantially renovating your home.

View fact sheet.

Government Backed Mortgage Insurance
The Government of Canada offers government-backed mortgage insurance with restrictions through its crown agency, Canada Mortgage and Housing Corporation (CMHC).

View fact sheet.

Land Transfer Tax (Provincial and Toronto)
First-time buyers in Ontario can save up to $4,000 on the Provincial LTT. Additionally, in Toronto, buyers are eligible for a Municipal LTT rebate of up to $4,475.

View fact sheet.

Government Programs & Regulations for Property Owners

Some of your clients may be interested in government programs and regulations that offer assistance to property owners. View a full list of Government Programs and Regulations for property owners.

View fact sheets on:

• Carbon Monoxide Detectors
• Ontario Healthy Homes Renovation Tax Credit
• Drinking Water Testing (Certificate of Potability for Mortgage Purposes)
• Heritage Property Tax Rebate
• Rent Increase Guideline
• Second Suites in Ontario
• My TorontoHydro Information Kit

Municipal Services

Whose Job Is It?

Ever wondered who resolves residential problems in your municipality, including water, noise, parking, plowing, garbage and litter? Or commercial problems, including street lights, traffic signals, signs, graffiti, and parking meters? TRREB has developed charts for each GTA municipality with contact numbers for these city services.

View charts.

Zoning Information
Municipalities across the GTA are starting to provide zoning information on their websites.

View zoning information.

Tax Rates
The tax rates posted on Stratus are for the most common rate classifications.

View tax rates.

Sign By-laws
Municipal sign by-laws regulate all aspects of signs and are intended to preserve and protect the appearance and safety of communities. TRREB encourages Members to review municipal sign by-laws to ensure you are following the rules. Sign by-laws for the Region of Durham, Halton Region, Region of Peel, York Region, and City of Toronto are available.

View sign by-laws.

GTA Municipality Telephone Directory
This handy list contains municipal contact numbers for school boards, fire, garbage, hydro, planning, police, tax, transit, water, zoning, etc.,

•Ajax

•Aurora

•Brampton

•Brock

•Burlington

•Caledon

•Clarington

•East Gwillimbury

•Georgina

•Halton Hills

•King

•Markham

•Milton

•Mississauga

•Newmarket

•Oakville

•Oshawa

•Pickering

•Richmond Hill

•Scugog

•Toronto

•Uxbridge

•Vaughan

•Whitby

•Whitchurch-Stouffville

Provincial Government Rent INCREASE Guideline

The rent increase guideline establishes the maximum amount that a landlord can increase a tenant’s rent without making an application to the Landlord and Tenant Board.

View rent increase guideline.

MORTAGE FINANCIAL TOOLS

This one-stop-shop for calculating an amortization schedule, pre-qualification criteria and qualification criteria is a great time saver.

View Mortgage Financial Tools.